1. Program Overview

The Reset Program is an in-person workshop style weekend, followed by a live Zoom follow-up session, designed to provide education and practical guidance to support improvements in nutrition and lifestyle habits that influence energy, metabolic health, and healthy ageing.

The Program is science-informed and educational in nature and may include group education sessions, movement sessions, workshops and lifestyle-based discussions.

The Program does not provide medical advice and is not a substitute for personalised medical care, diagnosis, or treatment.
Participation is voluntary and individual outcomes may vary.

2. Eligibility & Participation

By enrolling in the Program, you confirm that:

• You are 18 years of age or older
• You are physically and mentally able to participate
• You will inform the organisers of any relevant medical conditions prior to the Program
• You understand that participation is undertaken at your own discretion and responsibility
• You are responsible for listening to your body and modifying or discontinuing participation as needed

3. Health & Medical Disclaimer

• The Reset Program is designed for educational and wellness purposes and does not diagnose, treat, or cure medical conditions.
• Information provided during the program is general in nature and is not a substitute for personalised medical advice.
• Participants are encouraged to consult their GP or qualified healthcare provider for individual medical concerns.
• Individual health outcomes can vary, and participation in the program does not guarantee specific outcomes.

Blood Testing & Biological Age Assessment

• Blood testing included in the program is provided for educational and wellness purposes only and is not diagnostic.
• Biological age calculations (PhenoAge) are provided as general health insights to support awareness and lifestyle changes.
• Participants are encouraged to share their results with their GP or primary healthcare provider, particularly if they have any health concerns.
• Blood collection is conducted through accredited pathology providers. Participants are responsible for attending a collection centre and following any instructions provided.
• As with any standard blood draw, minor side effects may occur (such as temporary discomfort, bruising, or light-headedness).

Any discussion of test results during the program is provided for general educational purposes and may not take into account your individual medical history.

4. Payment & Pricing

All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.

Full payment is required at the time of booking to secure your place in the Program. Alternatively, participants may choose to use Klarna, which may allow the payment to be split into instalments subject to Klarna’s terms and approval at checkout.

Places in the Program are limited and subject to availability.

5. Refund Policy

All cancellation requests must be submitted in writing via email.

Participants are eligible for a full refund of the Program fee minus:

• Payment processing fees (Stripe transaction fee 2.9% of total amount plus 0.30c fee)
• A $50 AUD administration fee

Participants may also transfer their place to another person by providing written notice prior to the Program start date.

6. Transfer of Registration

If you are unable to attend, you may request to transfer your place to another person, subject to approval by the organisers.

• Transfer requests must be submitted in writing
• Transfers must be finalised prior to the Program start date

7. Program Cancellation or Rescheduling

If the Program is cancelled or rescheduled by the organisers, participants will be offered the option to:

• Transfer their registration to a future Program date, or
• Receive a refund of the Program fee minus any non-refundable payment processing fees

The organisers are not responsible for any additional costs incurred by participants, including travel, accommodation, or other related expenses.

8. Intellectual Property

All materials provided as part of the Program,  including presentations, workbooks, recordings, and resources are the intellectual property of the organisers.

These materials may not be copied, reproduced, distributed, shared, or used for commercial purposes without prior written consent.

9. Photography & Media

The Program may be photographed, filmed, or recorded for educational, promotional, and marketing purposes.

By participating, you consent to the use of photographs, audio, or video recordings that may include your image or voice.

If you do not wish to be photographed or recorded, you must notify the organisers prior to the Program.

10. Limitation of Liability

To the maximum extent permitted by law:

• Participation in the Program is at your own risk
• The organisers are not liable for any injury, loss, damage, or expense arising from participation in the Program

This clause does not exclude, restrict, or modify any rights you may have under Australian Consumer Law.

11. Code of Conduct

The organisers reserve the right to remove any participant whose behaviour is disruptive, unsafe, or inconsistent with the values of the Program.

In such circumstances, no refund will be provided.

12. Australian Consumer Law

Nothing in these Terms & Conditions excludes or limits your rights under Australian Consumer Law, including rights relating to services not provided with due care and skill or as described.

13. Governing Law

These Terms & Conditions are governed by the laws of Australia.

Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

14. Acceptance of Terms

By completing your registration and ticking the acceptance box at checkout, you confirm that:

• You have read and understood these Terms & Conditions
• You agree to be bound by them